Frequently Asked Questions

Account

How do I create an account?

To create an account, click on the "Account" icon in the top right corner of our website and select "Create Account". Fill in your email address, create a password, and provide the required information. You can also create an account during the checkout process.

I can't log in to my account.

If you're having trouble logging in, try these steps:

  1. Ensure you're using the correct email address and password
  2. Use the "Forgot Password" link to reset your password
  3. Clear your browser cache and cookies

If you still can't log in, please contact our customer support team for assistance.

How do I add items to my wishlist?

To add an item to your wishlist, simply click the heart icon on the product page or in the product listing. You must be logged into your account to use the wishlist feature.

How do I purchase the items in my wishlist?

To purchase items from your wishlist:

  1. Go to your account and select "Wishlist"
  2. Click "Add to Cart" for the items you want to purchase
  3. Proceed to checkout as usual
How do I clear my wishlist?

To remove items from your wishlist, go to your account, select "Wishlist", and click the "Remove" button next to each item you want to delete. To clear the entire wishlist, select "Remove All" at the bottom of the page.

Can I send my wishlist to someone else to purchase items for me?

Yes! On your wishlist page, you'll find a "Share Wishlist" button. Click this to generate a shareable link that you can send to friends or family.

Order Status

How can I track my order?

You can track your order by logging into your account and viewing your order history, or by using the tracking number provided in your shipping confirmation email. For more details, visit our Track Your Order page.

Can I change something in my order before it ships?

We process orders quickly to ensure fast shipping. If you need to make a change, please contact our customer service team immediately. We'll do our best to accommodate your request, but we can't guarantee changes once an order is placed.

My order never arrived.

If your tracking information shows the package as delivered but you haven't received it:

  1. Check with neighbors or others at your address
  2. Contact the shipping carrier for more information

If you still can't locate your package, please contact our customer service team for assistance.

There is something missing from my order.

If an item is missing from your order, please contact our customer service team immediately. Provide your order number and details about the missing item, and we'll resolve the issue as quickly as possible.

I received the wrong size/color of a product.

If you received an incorrect item, please contact our customer service team. We'll arrange for a return and ensure you receive the correct item as soon as possible.

Products

Are these products genuine?

Absolutely. We guarantee that all products sold on MMA Warehouse are 100% authentic, sourced directly from legitimate manufacturers. We never sell counterfeit or knockoff products.

Where can I find sizing charts?

Sizing charts can be found on individual product pages. Look for the "Size Guide" image within the product media.

What brands does MMA Warehouse currently sell?

We offer a wide range of top brands in combat sports, including Fairtex, Twins Special, Yokkao, Cleto Reyes, and others.

Does MMA Warehouse plan on adding other brands?

We're always looking to expand our offerings with high-quality brands. If you'd like to sell your products on MMA Warehouse, please click on this link and see if you're a good fit.

Does MMA Warehouse sell products in kits?

Yes, we offer various product kits for different combat sports. These can be found in our "Bundles & Kits" category.

Does MMA Warehouse sell custom products?

No, not yet. Soon :)

Shipping

Where are these products shipping from?

All our products ship from our warehouse located in Colorado, USA.

How long after purchase can I expect my order to ship?

Most orders are processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

What shipping service does MMA Warehouse use for shipping?

We primarily use USPS and UPS for our deliveries. The specific carrier may vary based on your location and chosen shipping method.

Where can I find information on shipping costs and shipping times?

Shipping costs and estimated delivery times are provided at checkout before you complete your purchase. For more details, please visit our Shipping Information page.

What countries does MMA Warehouse ship to?

We currently ship exclusively to USA. We plan on adding international shipping options very soon. For a complete list of countries we ship to, please check our Shipping Information page.

Returns

What is the return policy for MMA Warehouse?

We offer a 30-day return policy for most items. Products must be unused, unworn, and in their original packaging with all tags attached. For full details, please see our Return Policy page.

How can I initiate a return?

To initiate a return, log into your account, go to your order history, select the item(s) you wish to return, and follow the prompts. For more information, visit our Returns page.

General

Is this MMA Warehouse affiliated with the previous MMA Warehouse business?

While we've acquired the domain name of the previous MMA Warehouse, we are a new company with new ownership and management. We're committed to providing top-quality combat sports equipment and exceptional customer service.

Does MMA Warehouse have a loyalty program?

Yes, we have a loyalty program called The Clinch Club. Members earn Fight Points on purchases and can redeem them for discounts and exclusive offers. For more information, visit our The Clinch Club page.

Does MMA Warehouse have an affiliate program?

Yes, we do have an affiliate program. You can learn more about it here. Earn 7% on every sale.

Does MMA Warehouse have a wholesale program?

Yes, you can learn more about our wholesale program by clicking here.

Does MMA Warehouse have an influencer/ambassador program?

We're in the process of developing an influencer program. If you're interested in partnering with us, please email info@mmawarehouse.com with details about your platform and audience.

Contact

How can I contact MMA Warehouse regarding an order or technical issue?

For order or technical issues, please contact our customer service team at info@mmawarehouse.com.

How can I contact MMA Warehouse regarding business inquiries?

For business inquiries, please email our business development team at info@mmawarehouse.com.

Can I contact MMA Warehouse through social media or other channels?

Yes, you can reach out to us on our social media platforms:

While we monitor these channels, for fastest response on order-related questions, please contact our customer service team directly.